“I hope on this entire train that there isn’t a nature of discrediting MyHealth,” Kimble stated. “I believe MyHealth is an entirely respectable platform, and so they have an incredible chief. It simply wasn’t a match for what we needed to purchase.”
Kimble described an instance of what the state is making an attempt to repair.
An Oklahoma Well being Care Authority case supervisor tackling a fancy case should question particular person, unconnected methods to acquire a human companies case file, behavioral well being evaluation and Supplemental Vitamin Help Program documentation for one individual.
“Successfully proper now they need to go individually to every of these methods and ping these methods, a few of which nonetheless to at the present time take handbook interplay — successfully a cellphone name or an e-mail saying, ‘Hey, I’m searching for this file on this individual and right here’s why,’” Kimble stated.
Dr. David Kendrick, founder and CEO of MyHealth, stated the state is requiring that every one physicians and hospitals accepting Medicaid connect with the state’s HIE.
Kendrick stated he has verbal however not written affirmation that present supplier connections to MyHealth will fulfill that requirement. Nonetheless, he stated, suppliers want affirmation in writing for contracts, or they are going to be left in limbo.
“It’s that type of type of unanswered query that — intentional or not — undermines MyHealth’s capacity to exist,” Kendrick stated, acknowledging that a part of the explanation for the shortage of written affirmation is likely to be the continued problem to the bid award.